You can discover Marion Appliance Repair https://www.marionapplianceinc.com in Shreveport, Louisiana. The Shreveport Device Exchange (SAX) is a small however successful solution center that concentrates on the repair of cooking area and also various other device devices.
According to its internet site, SAX “does not simply change home appliances but also helps you in locating a substitute with better efficiency.” It also has a sales division, which deals with all contact with consumers.
As it happens, the proprietor of SAX is in reality called “Marion Lamott”. She describes the value of beginning a new company in the business area of her internet site.
She says she has actually discovered a lot from her days working as an industrial real estate broker in San Francisco, and also obtaining feedback from friends. Here is how it goes:.
We ran an on-line survey to find out what others in Shreveport, Louisiana are locating tough. We asked about any type of issues they had with the Sears stores in town, and also whether or not they would advise Shreveport Home appliance Exchange. We additionally got responses on whether they have ever needed to get in touch with Sears for problems.
We collected all the comments we could. From that, we will now be focusing on the concerns the public has with the Sears appliance repair service stores in Shreveport, Louisiana. These concerns were the most common ones, and also seem to concern the process of finding a problem, making repairs, and also having components changed or fixed in Shreveport, Louisiana.
Among the greatest grievances was that SAX staff members did not seem to have any way of calling Sears to get repair services. Some individuals complained that they located it extremely hard to inform that they needed repairs as well as needed to leave their shop to call the shop.
Customers additionally reported that Sears had actually not done anything to assist them, either by calling when repair work required to be made, or providing the place of the store for client assistance. Some individuals even reported that it was not feasible to speak to the shop, by phone or email, if the trouble ran out the area.
When people call SAX, they are consulted with a line of generic computer system software program which allows them to enter the identification number of the home appliance they are trying to repair. Then, if the issue is identified, a regional store is advised. Consumers said this was extremely confusing as well as took also lengthy to try and also help them.
Some people additionally told us that SAX did not do enough to address their concerns about their models. It was tough to obtain a reaction, as well as sometimes, once they had a concern, SAX did not have any answers. Various other clients discussed that the worker recommended that they call Sears to make a case, instead of doing it themselves.
One SAX customer informed us that they had actually obtained more than they expected from Sears. She stated she felt that Sears would certainly have done better to just return the device for repair services, as opposed to charging them for shipping. She discovered the whole circumstance puzzling and reported that it was unworthy the cash that was billed.
Even after speaking with a variety of Shreveport, Louisiana homeowners, we still did not get enough feedback to identify how great an option Shreveport Appliance Exchange is for people who are having a problem with their home appliances. However, the info we’ve collected until now suggests that this is not a good location to purchase home appliance fixing.